We are committed to providing a secure, convenient, and transparent purchasing experience.

Accepted Payment Methods

We currently accept secure payment methods available during checkout, including:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Bank Transfer (where available)

All payments are securely processed through trusted third-party payment providers. We do not store your complete credit or debit card information on our servers.

Payment Verification

To help protect our customers against fraud, some orders may require additional verification before processing.

If additional information is needed, our Customer Support Team will contact you promptly.

Secure Shopping

Your privacy and payment security are important to us. Our website uses SSL encryption to help protect your personal and payment information during checkout.

Customer Support

Our knowledgeable support team is available to assist you with:

• Product information
• Order status
• Shipping questions
• Payment assistance
• Returns and refunds
• General inquiries

Contact Us

BRE GENERAL TRADING

📍 Address:
315 S Lincoln St
Ponca City, OK 74601
United States

📞 Phone: +1 (503) 446-8003

✉ Email: info@bregeneraltrading.com

🕒 Business Hours:

Monday – Friday: 8:00 AM – 6:00 PM (Central Time)

Saturday: 9:00 AM – 2:00 PM (Central Time)

Sunday: Closed

For additional information, please review our Payment Policy, Shipping Policy, Return Policy, and Terms & Conditions.

At BRE GENERAL TRADING, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process for eligible products.

Return Eligibility

Eligible products may be returned within 30 days of delivery, provided they:

• Are unused and in their original condition.
• Include all original accessories, manuals, and packaging (where applicable).
• Are accompanied by proof of purchase.
• Have received prior return authorization from BRE GENERAL TRADING.

Returns sent without authorization may be refused.

Non-Returnable Items

The following items are generally not eligible for return:

• Custom-built containers or trailers
• Personalized or modified products
• Special-order items
• Products damaged due to misuse, abuse, or unauthorized modifications
• Items returned outside the approved return period

Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Photos of the product
• Photos of the packaging
• A brief description of the issue

If approved, we may provide:

• A replacement product
• An exchange
• Store credit
• A full refund

Return Shipping

If the return is due to our error, a damaged product, or an incorrect shipment, BRE GENERAL TRADING will cover the return shipping costs.

If the return is requested for any other reason, including a change of mind or ordering the wrong item, the customer is responsible for return shipping and freight costs.

Refund Processing

Once your returned item has been received and inspected, approved refunds are typically processed within 5–10 business days to the original payment method.

For complete details, please review our Return Policy and Refund Policy.

Need Assistance?

📞 Phone: +1 (503) 446-8003

✉ Email: info@bregeneraltrading.com

🚚 Shipping Information

At BRE GENERAL TRADING, we are committed to providing safe, reliable, and timely delivery of shipping containers, trailers, and related products.

Shipping Coverage

We currently ship throughout the United States.

Shipping to Canada and international destinations is also available upon request. Please contact us for a customized shipping quote before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully confirmed.
• Orders placed on weekends or public holidays are processed on the next business day.
• Some products may require additional processing time due to inventory availability or freight scheduling.

Estimated Delivery

Estimated delivery times are:

• United States: 3–7 business days
• Canada: 5–10 business days
• International: Delivery times vary depending on destination and customs clearance.

Delivery estimates are provided as a guide and may vary due to weather conditions, carrier schedules, or other circumstances beyond our control.

Freight Delivery

Large products such as shipping containers and trailers are delivered by professional freight carriers.

Before delivery, customers are responsible for ensuring:

• The delivery address is accurate and accessible.
• Adequate space is available for unloading.
• Any required permits or permissions have been obtained.
• An authorized person is available to receive and inspect the delivery.

Additional delivery, storage, or redelivery charges may apply if delivery cannot be completed due to an inaccessible location or incorrect shipping information.

Shipment Tracking

When available, shipment tracking information will be emailed after your order has been dispatched.

Some oversized freight shipments may have limited tracking depending on the carrier.

Delivery Inspection

Please inspect your order immediately upon delivery.

If your shipment arrives damaged or incorrect, notify us within 48 hours and include photographs of the product and packaging so we can assist you as quickly as possible.

Questions?

If you have any questions about shipping, delivery, or freight services, please contact our Customer Support Team before placing your order.

BRE GENERAL TRADING

📞 Phone: +1 (503) 446-8003

✉ Email: info@bregeneraltrading.com